Effective Date:

April 16, 2025

Last Updated:

April 16, 2025

This Privacy Policy describes how AACS Counselling, operated under American Alternative Court Services, LLC (D.B.A. AACS Counselling), collects, uses, shares, and protects your personal data when you use our platform and services.

We are committed to respecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and U.S. privacy standards.

1. Who We Are

AACS Counselling provides financial advisory and planning services to individuals and businesses. Our services include debt management, retirement planning, investment guidance, and financial education. We are operated by American Alternative Court Services, LLC, doing business as (D.B.A.) AACS Counselling.

2. Information We Collect

We collect the following personal information when you use our platform or communicate with us:

Full Name

Phone Number

Email Address

This information may be collected through web forms, phone consultations, SMS interactions, or email communications.

We do not collect sensitive financial information (such as credit card numbers or bank logins) unless explicitly provided through secure and authorized channels for service purposes.

3. How We Use Your Information

We use your personal data to:

Provide financial consultations and strategy sessions, Respond to inquiries and customer support requests, Send reminders, updates, and confirmations via SMS or email, Deliver occasional marketing communications (only with your consent), Improve our services and user experience

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), we process your personal data under the following legal bases:

Your consent, given through form submissions or communication opt-ins, Contractual necessity, to provide the financial services you request, Our legitimate business interests, when your rights do not override those interests

5. Consent and User Rights

By submitting your information, you provide explicit consent for us to process your data.

You have the right to:

Access your personal data, Correct any inaccuracies, Request data deletion, Object to or restrict processing,

Withdraw consent at any time

To exercise these rights, please email us at [email protected] or reply “STOP” to opt out of SMS communications.

6. Data Sharing and Third Parties

We do not sell or share your personal data with third-party marketing companies.

We may use secure third-party platforms (e.g., CRM or email automation services) to operate our business. These services are contractually required to uphold strong privacy and security standards.

7. International Data Transfers

Some of your data may be processed or stored outside the EEA, including in the United States.

To safeguard international data transfers, we implement:

Standard Contractual Clauses (SCCs), Secure, encrypted data transfer and storage, Data Processing Agreements (DPAs) with vendors

8. Data Security

We protect your data with the following measures:

SSL encryption (HTTPS) across our site, Role-based access control, Secure cloud hosting, Regular backups and data integrity checks, Two-Factor Authentication (2FA) options

9. Data Retention

Your personal data is retained only as long as necessary to fulfill the services we provide or as required by applicable law. You may request deletion of your information at any time, subject to any legal retention obligations.

10. Changes to This Policy

We may update this Privacy Policy as needed. When we do, we will notify you:

By email (if applicable), With a notice on our website, By updating the “Last Updated” date at the top of this page

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please reach out:

Email: [email protected]

Phone: (800) 683-7745

Company: American Alternative Court Services, LLC (D.B.A. AACS Counselling)

Thank you for trusting AACS Counselling. Your privacy and data security are our priority.